Angela Penteado

Senior Executive Leader | Transformation Specialist | Board Advisor

Blockhouse Bay, NZ.

About

A highly accomplished senior executive with over 20 years of global leadership experience, Angela Penteado drives large-scale transformation, operational improvement, and organizational performance across public, commercial, and non-profit sectors. Leveraging CEO-level judgment and an Executive MBA, she consistently delivers measurable outcomes in strategy, culture, performance, and execution, with a strong emphasis on board governance, executive advisory, and impactful speaking engagements.

Work

Leadership Insights Ltd.

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Founder & Principal Advisor | Strategy, Transformation & Leadership | Governance

Auckland, Auckland, New Zealand

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Summary

Founded and led Leadership Insights Ltd., providing executive advisory and transformation consultancy services to boards, CEOs, and founder-led businesses across diverse sectors.

Highlights

Led executive advisory engagements for boards, CEOs, and founder-led businesses, driving strategic clarity and operational excellence.

Delivered comprehensive transformation consultancy in leadership development, change coaching, and community engagement, serving a diverse client base including University of Auckland and Capgemini.

Directed change programs for Health Alliance and Health Benefits, achieving reduced duplication and fiscal reform through strategic shared services and restructures.

Chaired a steering group to successfully reset governance principles, financially restructure, and reposition a charitable trust for long-term sustainability.

Facilitated governance and senior leadership redesign within Westpac Group Tech, integrating agile methodologies with global experts to enhance operational efficiency.

BELRON GROUP

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Transformation Director

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Summary

Led enterprise-wide PMO and transformation initiatives, enhancing operational workflows, employee experience, and strategic alignment across global offices.

Highlights

Established and led an enterprise-wide PMO and transformation function, delivering significant operational improvements and new workforce strategies across global offices and warehouses.

Designed and executed formal consultation processes, partnering with leaders to drive successful workforce redesigns and HR transformations, including critical Workday updates.

Facilitated leadership engagement and capability uplift across three distinct stakeholder groups, fostering improved collaboration and strategic alignment.

Collaborated with HR and People teams to embed new ways of working and digital learning capabilities, driving workforce innovation and skill development.

NZ Steel / BlueScope Steel

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Director, Transformation & Change

Auckland, Auckland, New Zealand

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Summary

Directed a critical end-to-end Supply Chain Transformation program, strengthening long-term value and future-readiness for NZ Steel and contributing to national climate outcomes.

Highlights

Established the comprehensive transformation architecture for a three-year enterprise-wide program, modernizing NZ Steel's supply chain and advancing its decarbonization agenda.

Secured execution readiness for a NZ$300 million decarbonization investment, funded by BlueScope and the New Zealand Government, significantly advancing climate transition goals.

Led the electric arc furnace program, projected to reduce national emissions by 800,000 to 1 million tonnes annually (1% of total national emissions), achieving a material climate outcome.

Built robust transformation architecture across nine workstreams for a three-year enterprise program, supporting supply chain redesign, new system implementation, and staged operational transition.

DEPARTMENT OF INTERNAL AFFAIRS

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Transformation Enabler Director

Wellington, Wellington, New Zealand

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Summary

Directed a major transformation program, embedding agile practices and strengthening leadership across 10 senior leadership teams.

Highlights

Successfully embedded Prosci-based change practices across 10 senior leadership teams, enhancing executive ownership and ensuring consistent transformation leadership.

Led a transformation team, ensuring high levels of engagement, stakeholder alignment, and organizational readiness for a major business transformation program.

Drove organizational redesign and fostered alignment for new ways of working, enhancing operational efficiency and strategic coherence.

IAG (Previously Lumley General)

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Project & Change Manager

Australia

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Summary

Managed digital and operational change programs for Group Tech, ensuring regulatory compliance and improved customer service.

Highlights

Led change adoption for a new transformation program, ensuring seamless data migration and user transition across Australia to align systems and policies.

Implemented significant process improvements, optimizing back-office operations and streamlining complex workflows.

Introduced transformation enabler initiatives and integrated vendors to significantly improve service speed and overall customer satisfaction.

INLAND REVENUE

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Transformation Enabler Director | Leadership, HR & Union Engagement

Wellington, Wellington, New Zealand

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Summary

Directed transformation initiatives for the Finance team, implementing Oracle as new ERP system and driving significant organizational redesign.

Highlights

Successfully managed the transition for the Finance team, overseeing the implementation of Oracle as a new ERP system to replace SAP.

Led a transformation team, ensuring high levels of engagement, stakeholder alignment, and organizational readiness for a major business transformation program.

Empowered HR and people leaders to effectively apply change learning, strengthening leadership ownership and driving transformation success across senior teams.

Facilitated a successful transformation enabler project in partnership with three unions after extensive negotiation, fostering a more collaborative stakeholder environment.

NZ Post Group

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HR Change Manager (contract)

Auckland, Auckland, New Zealand

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Summary

Managed HR and workplace strategy implementation across NZ Post Group, delivering integrated change management and stakeholder confidence.

Highlights

Directed comprehensive change management and workplace strategy implementation across multiple NZ Post Group entities (NZ Post, Kiwibank, Express Couriers) during a period of significant integration and structural change.

Provided critical support to leaders and teams through clear communications, structured engagement, and practical transition, ensuring smooth operational continuity.

Spearheaded communications and change management for Express Couriers' integration into NZ Post Group and relocation from Auckland CBD to Highbrook.

WAITAKERE CITY COUNCIL

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Strategic Communications & Fractional CMO

Waitakere City, Auckland, New Zealand

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Summary

Led strategic communications and stakeholder engagement for the Eco-City Waitakere initiative, transforming a dormitory suburb into an innovative and influential city council.

Highlights

Spearheaded strategic communications and stakeholder engagement, building public understanding, trust, and support for major civic change, achieving 83% community satisfaction.

Co-established the first Māori standing Committee (Te Taumata Runanga) and initiated the sole MOU with Pacific Island peoples on the Pacific Disability Action Plan in NZ local government.

Developed and implemented effective engagement approaches, fostering strong connections between residents, stakeholders, and major council initiatives.

Managed and delivered communications promoting practical action in water conservation, sustainable living, and environmental stewardship.

BARADENE COLLEGE OF THE SACRED HEART REMUERA

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Communications and Alumni Relations Manager

Remuera, Auckland, New Zealand

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Summary

Managed communications and alumni relations, driving fundraising initiatives and repositioning the school's brand.

Highlights

Successfully organized and executed silent auctions and other black-tie fundraising events, securing substantial financial contributions for the college.

Revitalized the college brand through new studio photography and advertising campaigns, effectively attracting new students.

Developed and launched the Kiwi Sisters program, fostering new social connections for hosted international students.

STRATCOMM CONSULTING

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Founder/Owner, Public Relations Firm

Newmarket, Auckland, New Zealand

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Summary

Founded and managed a boutique Public Relations firm, serving diverse clients and driving brand visibility and market presence.

Highlights

Successfully founded and operated a boutique Public Relations firm, managing diverse client portfolios and business operations.

Cultivated and managed key client relationships, including On Road NZ (VTNZ), Henderson High School, and Visy Board National HQ, delivering tailored PR strategies.

Drove client brand visibility and market presence through the development and execution of strategic public relations campaigns.

AUCKLAND CITY COUNCIL

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Public Affairs & Strategic Communications Lead

Auckland, Auckland, New Zealand

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Summary

Led public affairs and strategic communications, enhancing Auckland's visibility and city-promotion efforts through public-facing campaigns and community engagement.

Highlights

Enhanced Auckland's visibility and city-promotion agenda by leading public-facing communications that significantly increased awareness of council-funded events and initiatives.

Increased visitor revenue and guest nights by connecting Auckland's tourism offerings with residents, visitors, and local businesses through targeted promotion.

Managed public affairs and strategic communications in a politically volatile city environment, transitioning council priorities into clear public narratives and stronger stakeholder alignment.

HAYLEY MEDIA

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Editor, Freight Transport & Distribution Magazine

Auckland, Auckland, New Zealand

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Summary

Managed editorial operations, media relations, and community development planning for a specialized industry publication.

Highlights

Directed media and communications strategies for a specialized industry publication, maintaining consistent messaging and enhancing brand presence.

Formulated and executed long-term strategic plans for the magazine, successfully aligning content with evolving industry trends and reader interests.

Initiated and developed over 20 innovative community plans, effectively integrating community aspirations with council services.

Volunteer

Board Chair

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Grand Friends NZ

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Chaired the board of Grand Friends NZ, guiding the organization through financial challenges, governance matters, and fundraising to support families and adopted grandparents.

Highlights

Successfully increased awareness and value proposition of the matching service for families and adopted grandparents.

Provided strategic guidance to the board through critical financial challenges, governance issues, and fundraising initiatives.

Advised the founder on key governance matters, including the successful implementation of a new operational system.

Board and CEO Advisory

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KuDos Science Trust

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Provided board and CEO advisory, designing frameworks for governance and strategy, and coaching the CEO for improved effectiveness.

Highlights

Designed robust board input, KPI, and reassessment frameworks for Pacific-I and KuDos Science Trust, enhancing governance.

Provided executive coaching to the CEO, significantly enhancing board effectiveness and strategic impact.

Business Consult and Governance

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Nutshell Governance

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Conducted feasibility assessments and facilitated a co-director buyout, ensuring succession planning for a business consultancy.

Highlights

Led a feasibility assessment with Scale Up support, successfully facilitating a co-director buyout and strategic succession planning.

Member

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Rotary Club of New Lynn

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Managed communications to members and organized fundraising events for the Rotary Club of New Lynn.

Highlights

Successfully managed communications for members, ensuring timely and effective information dissemination.

Directed and executed a portfolio of fundraising events, contributing to community initiatives.

Area Manager

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Eco City Waitakere

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Managed governance and operational matters across six clubs in the Waitakere region, fostering community engagement.

Highlights

Oversaw governance and operational matters for six clubs in the Waitakere region, ensuring effective management and community engagement.

Education

UNITEC

Auckland, Auckland, New Zealand
Diploma Local Govt Management

Massey Uni.

New Zealand
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Executive MBA Executive MBA

AUT

Auckland, Auckland, New Zealand
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Bachelor Comms & PR

Macleay College

Sydney, New South Wales, Australia
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Diploma Journalism

Publications

Think Big

Amazon

A bestselling Amazon book co-authored, focusing on Authentic Leadership and coaching senior leaders to be high performing influencers.

Languages

English

Arabic

Certificates

PRINCE2 Foundation

First Responder (First Aid)

Skills

Leadership

Executive Leadership, Team Leadership, Strategic Leadership, Organisational Leadership, Leadership Development, Executive Coaching, Team Effectiveness, Leadership Ownership, Leadership Impact, Senior Leadership Redesign, Leadership Enablement.

Strategy & Transformation

Strategic Planning, Transformation Architecture, Enterprise Change Programme, Digital Transformation, Operating Model Change, Strategic HR Change, Business Transformation, Organisational Redesign, Process Optimization, Continuous Improvement, Strategic Alignment, Change Management, Agile Methodologies, Hybrid & Waterfall Delivery, Transformation Planning & Readiness, Needs and Impact Analysis.

Governance & Advisory

Board Advisory, Governance Reviews, Board Effectiveness, Director Assessment, Regulatory Alignment, Governance Principles, Financial Strategy, Risk Management, Stakeholder Management, Stakeholder Engagement, Strategic Facilitation, Executive Advisory, Committee Management, Partnerships, Networks.

Communications & Public Affairs

Strategic Communications, Public Affairs, Media Relations, Community Engagement, Public Speaking, Narrative Development, Brand Development, Marketing Campaigns, Internal Communications, Crisis Communications.

Project & Program Management

Program & Portfolio Leadership, Project Delivery, Project Management, PMO Setup & Leadership, KPI Tracking, Methodologies (PROSCI, ADKAR).

Technical & Systems

ERP Systems (Oracle, SAP), Workday, Supply Chain Modernisation, Data Migration, New Systems Implementation.

Sustainability & Decarbonisation

Climate Transition, Emissions Reduction, Sustainable Living, Environmental Stewardship.

Intercultural & Community

Cross-cultural Communication, Iwi & Cultural Acumen (mihi & marae tikanga), Pacific Disability Action Plan, Community Development, Ministry, User Empathy.

Other Professional Skills

Fundraising, Mentoring, Problem-Solving, Critical Thinking, Unflappable Nature, Adaptability, Authenticity.

Interests

Community Engagement

Community Theatre, Titirangi Folk Music Club, Encounter Church.

Professional Development

Conference Presenting, AFS Scholar.

Personal Background

Farming (family background).